Privacy Policy
The Municipal Corporation Manesar (“MCM”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the personal information of citizens, visitors, and users (“you” or “your”) who access our official website [Insert Website URL]. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
When you visit our website, we may collect the following types of information:
Personal Information (voluntarily provided by you):
- Name, address, contact number, email address.
- Details submitted through application forms, feedback, or grievance redressal.
- Information provided for availing online services (e.g., property tax payment, water bill payment, complaint registration, licenses, or other municipal services).
Non-Personal Information (collected automatically):
- IP address, browser type, operating system.
- Date, time, and pages accessed.
- Cookies and analytics data.
2. Use of Information
The information collected may be used for:
- Providing and improving municipal services.
- Processing applications, grievances, and service requests.
- Communicating updates, notices, alerts, and service-related information.
- Ensuring website security and preventing misuse.
- Statistical and analytical purposes to enhance service delivery.
3. Information Sharing and Disclosure
Your personal information will not be shared with third parties except in the following cases:
- When required under applicable law, regulation, or court order.
- With government agencies or authorities for official purposes.
- With authorized service providers engaged by MCM for technical or operational support, who are bound by confidentiality obligations.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no electronic storage or internet transmission is completely secure, and MCM cannot guarantee absolute security of your information.
5. Cookies
Our website may use cookies to improve user experience and facilitate certain features. You can choose to disable cookies through your browser settings, but doing so may affect the proper functioning of some services.
6. Links to Other Websites
Our website may contain links to third-party websites. MCM is not responsible for the privacy practices, security, or content of these external sites.
7. Your Rights
As a user, you may:
- Request access to the personal information we hold about you.
- Request correction of any inaccuracies in your information.
- Withdraw consent for non-essential data collection or processing.
Requests can be submitted to the contact details provided on the website.
8. Changes to this Policy
MCM reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with the updated date of revision.