Right to Service | Municipal Corporation Manesar

Right to service act

Right to service act was promogulated by Government of Haryana in 2014 and the rules are governed by HRTS act 2014. In order to promote transparency and accountability, the government of Haryana enacted Haryana right to service act 2014 which provides a framework for time bound delivery of services. As per Section 12 (1) & (2) of the HRTS Act, 2014, there is a provision to constitute Haryana Right to Service Commission (HRTSC) and it shall be a statutory body. As per Section 13 (1) of the Act, this Commission will be consisting of 1 Chief Commissioner and upto 4 Commissioners to look after effective implementation of the Act.

Urban Local Bodies services which are under RTS are as follows:-

RTS Services Table

Sr. No.	Name of Service	Time Limit	Designated Officer	First Grievance Redressal Authority	Second Grievance Redressal Authority
1	Issuance of New Trade Licence	15 days	Zonal Taxation Officer	Deputy Municipal Commissioner	Joint Commissioner
2	Renewal of Trade Licence	12 days	Zonal Taxation Officer	Deputy Municipal Commissioner	Joint Commissioner
3	Replacement of Street Lights	10 days	Assistant Engineer	Executive Engineer	Superintending Engineer
4	Sanction of building plans in the original municipal limits except commercial/institutional uses for sites 1000 sq. mtrs and above	60 days	Chief Town Planner	Commissioner, Municipal Corporation	PS to Government Haryana, Urban Local Bodies
5	Sanction of building plans in the original municipal limits for commercial/institutional uses for sites 1000–5000 sq. mtrs	60 days	Chief Town Planner	Commissioner, Municipal Corporation	PS to Government Haryana, Urban Local Bodies
6	Issuance of Occupation Certificate for residential buildings in the original municipal limits	30 days	Chief Town Planner	Commissioner, Municipal Corporation	PS to Government Haryana, Urban Local Bodies
7	Issuance of Occupation Certificate for commercial/institutional buildings	45 days	Chief Town Planner	Commissioner, Municipal Corporation	PS to Government Haryana, Urban Local Bodies
8	Approval of Layout Plan for residential colonies	90 days	Chief Town Planner	Commissioner, Municipal Corporation	PS to Government Haryana, Urban Local Bodies
9	Approval of Sub-Division of plots in approved colonies	30 days	Chief Town Planner	Commissioner, Municipal Corporation	PS to Government Haryana, Urban Local Bodies
10	Issuance of No Objection Certificate for mortgage	15 days	Chief Town Planner	Commissioner, Municipal Corporation	PS to Government Haryana, Urban Local Bodies

Acts and Policies:-

Sr. No.	Title	Dated	Document
1	Haryana Right to Service Act 2014	26/03/2014	Document RTS 1.pdf
2	ULB services under RTS	26/03/2014	Document RTS 2.pdf